Who We Are | FairHall Marketing Ltd

Our story

Not consultants.
Partners.

Most small businesses have a financial plan, an operations plan, maybe even a HR plan. But marketing, the thing that actually drives growth, gets treated as an afterthought. A bit of social media here, a flyer there, spending money on gut feel with no clear picture of what's working or why.

We built FairHall to fix that. We come in, audit what you're doing and what you're spending, and see what's working and what's not. Then we build you a clear and practical strategy and help you put it into action. Strategic thinking you'd normally only get from a big consultancy built around the reality of running a small business.

No inflated fees. No jargon. No strategy that sits in a drawer.

We audit first

We start by understanding exactly where your marketing budget is going and what it's delivering. Nothing gets built on guesswork.

We build your strategy

A clear, practical plan tailored to your business and your goals. Not a generic template. Something that actually fits.

We help you implement it

We don't just hand you a document and disappear. We stay alongside you, advising on how to put the strategy into action as your business grows.

The team

Two people. Decades of experience.

FairHall is run by James and Sarah, two marketing professionals who've spent their careers working alongside small and growing businesses, and know exactly what it takes to make marketing work.

Sarah Lilleyman-Hall

Co-Director

Sarah has 20+ years of hands-on experience in marketing, project management and events, working with businesses across the public, private and higher education sectors. She's the person who takes a plan and makes it happen, managing the moving parts, keeping things on track, and making sure nothing falls through the gaps. Known for her calm, practical approach, she's just as comfortable shaping a strategy as she is making sure it gets delivered.

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James Fairbank

Co-Director

James is a marketeer with a strategic mindset and a strong commercial edge, with experience across both digital and traditional marketing. He takes the time to properly understand your business, your customers and what's actually going to move the needle, before building marketing activity around that. He's worked across a range of sectors developing campaigns that balance creativity with clear commercial thinking. No jargon, no off-the-shelf solutions, just clear strategy and practical action that gets results.

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What people say

Trusted by the people we've worked with

We've built our reputation over years of working alongside some great people. Here's what a few of them have to say about us.

Having worked closely with Sarah and James, including with James at both KCOM and Quickline across two organisations over many years, I can recommend them without hesitation. What sets them apart is their knowledge and experience in all aspects of marketing and genuine desire to do the right thing to move a business forward. They take the time to understand what a business actually needs, then translate that into work that delivers real benefits that can supercharge business growth. They combine that expertise with a real practical grasp of how to make things better.

Sean Royce

Ex-MD KCOM & Quickline Chief Exec

James is a digital marketer par excellence with a deep understanding of the full marketing mix and how to drive ROI by focussing on the activities that will shift the needle. He will always give you an honest appraisal of what is achievable, balancing audacious targets with the practical steps needed to get there. Alongside these commercial strengths he is a thoroughly decent person, completely trustworthy and dependable.

James Soames

Fractional CMO | Ex BT, FIFA, Samsung, Sky

Sarah's attention to detail and ability to grasp a challenge and run with it is admirable. Whether it's a highly targeted strategy or a huge event for thousands of attendees that needs to be conveyed perfectly, you can trust Sarah to nail it, calmly, confidently and with a smile. Deadlines, budgets, competing priorities, she manages them all without fuss, keeping the whole project moving forward and everyone pulling in the same direction.

Simon Pownell

Ex University of Hull

The marketing partner built for businesses like yours

Not consultants.
Partners.

We audit first

We build your strategy

We help you implement it

Two people. Decades of experience.

Trusted by the people we've worked with

Ready for a fresh pair of eyes on your marketing?

The marketing partner built for businesses like yours

Not consultants.Partners.

We audit first

We build your strategy

We help you implement it

Two people. Decades of experience.

Trusted by the people we've worked with

Ready for a fresh pair of eyes on your marketing?

Not consultants.
Partners.